Our Guest on Episode 8 of Business Breakfast TV is Broadcaster, Author & Non-Executive Director, Allyson Stewart-Allen.
Companies that organise around their customer or client, placing them at the heart of their operations, are the ones who will recover the fastest post-Covid. Due to the commercial hit of the Coronavirus which has impacted every business, join us for this BBTV talk where international business expert Allyson Stewart-Allen will explore:
• Why now – the commercial imperative to focus unflinchingly on customer/client behaviour and the value of their advocacy
• The good, the bad and the ugly – a brief tour of companies that have got it right and wrong
• Lessons for listeners – some top tips on ways you can improve your insights about, and structure around, those customers that deserve you
Click on the calendar icons in the schedule link above to add the session direct into your diary.
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